Welcome to Custom Divine Boxes. This privacy policy outlines our commitment to protecting your privacy when you visit and use our e-commerce website. The terms contained in this privacy policy will govern your use of our services.
- Information We Collect
To meet legal requirements and enhance our services, we collect certain information, including:
Personal Details: When you sign up for an account, place an order, or contact our support team, we may collect your name, email address, shipping address, billing information, credit card details, and phone number.
Payment Information: To facilitate payments for your orders, we collect payment information, such as your credit card number, PayPal account, and other payment methods you may use. We assure you that our company does not store this information on its servers. It is securely transmitted to our trusted payment service providers.
Order History: Your order history includes the products you have ordered, order dates, and total amounts. This information helps you access your order history easily and enhances your customer experience.
Usage Information: We may collect information about your website usage, including your IP address, browser type, device type, and pages visited. This data is collected through cookies and similar technologies to improve your navigation experience and monitor website performance.
- How is your data utilized?
The data we gather is utilized for the following purposes:
Customer Orders: This process includes order confirmation, shipping the items, and customer support services as required. Therefore, it is impossible to ensure the absolute protection of your information.
Account Management: Through account management, you can update account details, modify your profile, check order history records, and access messages sent to your account.
Marketing and Promotions: Contact details may be used to notify you about deals, newsletters, and other updates regarding our products and services. As mentioned in the communication, you can also opt out of these communications at any time.
Improvement of Services: We aim to enhance our products and services, improve the usability of our website, and better manage the consumer’s experience.
Compliance and Legal Obligations: We may share information when required by law, regulation, or government requests to meet legal requirements and protect ourselves and our rights.
- Information Sharing
We respect your privacy and do not share, sell, trade, or rent your personal information to third parties. However, our business partners may gain access to your information.
Service Providers: We share your information with third-party service providers we engage to operate this website, process payments, and provide customer service. We ensure these providers adhere to our high data protection standards.
Legal Compliance: We may disclose or share your information to comply with specific legal obligations, protect our rights, and ensure safety.
- Cookies and Tracking Technologies
We use cookies and similar technologies to collect and store data on your activity on the website. Your browser settings offer options for managing cookie preferences.
- Data Protection
We have implemented measures to safeguard your information effectively. However, it is important to understand that 100% protection of information transmitted over the Internet is not possible. Therefore, we cannot guarantee the absolute safety of your information.
- Your Choices
You have rights concerning your personal information.
Access and Correction: Please sign in to your account to access or correct this information.
Opt-Out: You can choose not to receive marketing communications from us by unsubscribing from marketing emails or contacting us.
Data Deletion: Please let us know if you need to delete your account and personal information.
- Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe we have inadvertently gathered information from a child under 13, please let us know, and we will delete the information.
- Amendments to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, business developments, technological advancements, legal requirements, or regulatory standards. We will notify you of any changes by posting the updated privacy policy on this site.
- Get in Touch
If you have any questions or concerns regarding this policy or your personal information, please contact us at info@customdivineboxes.com.